Engel & Völkers Unveils New CRM

The global luxury real estate brand launches a sophisticated CRM experience powered by Chime for its Americas network enabling full pipeline management, from lead capture to conversion

March 21, 2023

Engel & Völkers today announced the launch of the E&V CRM, a custom CRM experience for its Americas network created in partnership with, and powered by, Chime, an industry-leading customer relationship management software. The all-in-one, mobile-compatible solution is designed to automate lead generation, provide powerful lead nurturing tools and drive conversions via an intuitive mobile app and desktop interface backed by insights and reporting enabling real estate professionals to make data-driven decisions to support the growth of their business. 

“In real estate, relationships are everything,” said Katelyn Castellano, senior vice president of marketing, Engel & Völkers Americas.  “For today’s real estate professional, a CRM built on smart, intuitive technology is an essential aspect of business. In developing the E&V CRM with Chime, we’ve created a solution that’s easy to use from any device in order to help our network turn contacts into life-long clients—all backed by actionable data to help make informed business decisions on a regular basis.”

The E&V CRM helps real estate professionals accelerate leads from capture to conversion through automated lead capture and routing, contact management, lead scoring and analysis, branded nurturing campaigns, and lead integration with its shop and advisor-level websites, real estate portals, social media channels, and more. The platform also leverages AI to identify behavior trends and automate tasks enabling advisors to effortlessly foster relationships with the right clients at the right time. 

“The E&V CRM streamlines our business behind the scenes, allowing us to make smart decisions and take the right actions at key moments to best nurture leads and create client relationships,” said Curt Stinson, license partner, Engel & Völkers Tucson. “Along the journey of attracting, engaging, and converting prospects, the E&V CRM offers full pipeline management. We are equipped with data that allows us to better organize and prioritize opportunities, engage with leads on a regular basis with relevant content based on where they are in the home buying or selling process, and ultimately, turn leads into long-standing clients.” 

“As the real estate market continues to evolve, Engel & Völkers understands that the ability to generate and nurture long-term client relationships is critical to a profitable growth strategy. We have worked collaboratively with Engel & Völkers to adapt our AI-powered platform to meet the unique needs of its Americas network,” notes Joe Daee, vice president of enterprise sales for Chime. “Featuring a powerful set of innovations that are easy to use and extend beyond typical CRM capabilities, our solution offers Engel & Völkers real estate professionals the ability to boost advisor productivity, drive profitability, and attract top talent to the firm as they continue to grow and expand.”

The E&V CRM is a provided benefit to the Engel & Völkers Americas network through the Engel & Völkers marketing and technology fund. For more information, click here.

To learn more about joining the Engel & Völkers brand, click here.

You Might Also Like


Ranch on a lake at sunset

Celebrate Triple Crown season by exploring luxury equestrian living with Engel & Völkers. From ranches in Mexico to coastal estates in Nova Scotia and expansive retreats in Montana, these properties offer world-class amenities for horse enthusiasts.
April 29, 2025
Luxury mansion at 1746 NW Wild Rye Circle, Bend, OR, 97703, US

The newest edition of Private Residences by Engel & Völkers showcases homes across North America, from beachfront escapes to golf-view estates. Explore how today’s market is shaped by wellness-focused design, lifestyle-driven value, and elevated summer living.
April 22, 2025
Thoughtfully curated private collection sale

This spring, yard sales are getting a sophisticated, sustainable upgrade. Discover how private collection sales blend curb appeal, conscious living, and community connection—perfect for homeowners preparing to sell. From decluttering your space to celebrating Earth Day values, it’s a smart move that honors both home and planet.
April 15, 2025